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The top strategic predictions for 2025 and beyond, which include advances in AI usage and with potentially business-shaking impacts, were detailed by Gartner at its annual IT Symposium/Xpo in Orlando this week.

Based on the predictions, technology leaders could face significant new challenges due to the growing impact of artificial intelligence.

“It is clear that no matter where we go, we cannot avoid the impact of AI,” said Daryl Plumer, distinguished vice president analyst, chief of research at Gartner. “AI is evolving as human use of AI evolves. Before we reach the point where humans can no longer keep up, we must embrace how much better AI can make us.” 

Here is a condensed summary of the Gartner predictions for 2025 and beyond.

  • Through 2026, 20% of organizations will reduce labor costs by using AI to flatten their organizational structure, eliminating more than half of current middle management positions.
  • Technological immersion will impact populations by 2028 with digital addiction and social isolation driving 70% of organizations to implement anti-digital policies. Gartner expects 1 billion people will be affected by digital addiction by 2028
  • By 2029, 10% of global boards will use AI guidance to challenge executive decisions material to their business. AI-generated insights will impact executive decision making, empowering board members to challenge executives.

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